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Kate Nasser Listening Up - Lowest Cost Step to Customers' Dollars

Listening up to the level of your customers’ expectations brings in your customers’ dollars.

Then why do companies put primary focus on uniformity of customer service that actually discourages listening and delivers unmemorable service? Almost every call center sounds the same, has the same scripted non-caring service, and does not build the customer's desir

… Continue

Added by Kate Nasser on February 7, 2010 at 10:08am — No Comments

Stephen E. Morgan Renewable Energy-Only One Piece Of The Puzzle

The other day I was attempting to help my 5 year old assemble a puzzle. I suggested to him that it might be easier to start with pieces that have smooth edges and to work from the outside in. As he is prone to do, he ignored me and promptly began force fitting pieces into places where they were not going to fit without the help of a sharp instrument. It occurs to me that our society takes… Continue

Added by Stephen E. Morgan on January 28, 2010 at 10:54am — No Comments

Steven L. Lubetkin Rutgers QBO Podcast #18, 1Q2010: Rutgers University Quarterly Business Outlook, First Quarter 2010, 1/26/2010




Professional Podcasts, LLC, the Internet broadcasting subsidiary of Lubetkin Communications LLC is ple

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Added by Steven L. Lubetkin on January 27, 2010 at 6:02am — No Comments

Steven L. Lubetkin Law Firm Flaster/Greenberg PC Produces Video Podcast Series on New Jersey’s Site Remediation Reform Act (SRRA)

Collaborated with award-winning local podcasting firm CHERRY HILL, NJ – December 24, 2009 –Flaster/Greenberg has begun distributing a series of nine video podcasts about New Jersey’s new Site Remediation Reform Act (SRRA). The video podcasts were recorded during a half-day seminar Flaster/Greenberg held at its Cherry Hill, New Jersey conference center in November. The videos are available for viewing (no cost) at http://www.flastergreenbe… Continue

Added by Steven L. Lubetkin on December 25, 2009 at 9:11am — No Comments

Steven L. Lubetkin NJ Tech Council Partners on Website Video with Cherry Hill Podcast Firm

MT. LAUREL, N.J., Oct. 9 -- The New Jersey Technology Council, a non-profit membership trade organization dedicated to the growth and support of the various technology sectors in the region, added a new multimedia component to its already successful website www.njtc.org. Thanks to NJTC member Cherry Hill-based Professional Podcasts LLC, visitors to NJTC's URL can now view a welcome video featuring Maxine Balle

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Added by Steven L. Lubetkin on November 3, 2009 at 7:24pm — No Comments

Steven L. Lubetkin Rutgers QBO Podcast #17, 4Q2009: Rutgers University Quarterly Business Outlook, Fourth Quarter 2009, 10/20/2009




Professional Podcasts, LLC, the Internet broadcasting subsidiary of Lubetkin Communications LLC is ple

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Added by Steven L. Lubetkin on October 20, 2009 at 4:18pm — No Comments

Richard Janezic Midwest connections

Identifying partners for joint work Continue

Added by Richard Janezic on September 10, 2009 at 12:00pm — No Comments

Kate Nasser I Need a video recording studio for short blurb - Central NJ

September 3, 2009 Hi all, I need a to use a videotaping setup to record a short intro to a DVD I am producing. I have all the other footage and the videographer is editing it. But I want to record me sitting and speaking into the camera as an intro to this DVD. Does anyone have a setup like this with lighting in place -- in the central NJ area? I am in Somerville. Deadline: Sooner than later. Email me: info@katenasser.com or phone: 908.595.1515 Many thanks, Kate Nasser, The People-Skills Coach… Continue

Added by Kate Nasser on September 3, 2009 at 2:59pm — No Comments

Stephanie Noble Social media threats to brand reputation and mistaken identity.

The Rolling Stones are just like Black Sabbath. Sound right to you? How about Kanye West is just like Cole Porter? Coming to these conclusions would seem ridiculous to most people. Yet online, consumer generated commentary in social media sometimes draws odd conclusions. The result? A threat to brand reputation and mistaken identity. A threat that could drive away existing client, potential consumers, or prospective partners. Want real examples?… Continue

Added by Stephanie Noble on August 27, 2009 at 10:38pm — No Comments

Stephanie Noble Political Use of Social Media. Palin v. Obama. Politicians talking "with" you or "at" you?

I think it’s an interesting comparison between Obama’s use of social media and Palin’s. Politics aside. The White House has done a poor job of engagement. They're promoters. During the campaign it was more of a two way street. Of course that's bound to happen. Typical of most organizations executing a marketing plan, once the call to action (purchase, attendance, participation, vote) or goal has been accomplished, there's not the same attention given to the relationship. In a shallow sense, thin… Continue

Added by Stephanie Noble on August 26, 2009 at 11:24am — No Comments

Kate Nasser Just Posted on NJTCBlog: Teamwork Gems Create Startling Results

Dear NJTC members, I have just posted a new article on http://njtcblog.wordpress.com/ . Would love your insights and comments. Also a reminder that National Customer Service Week starts Oct. 5th. You can celebrate both your employees and your customers that week. Great partner marketing when you connect with another event! Kate Nasser, The People-Skills Coach 908.595.1515 info@katenasser.com Continue

Added by Kate Nasser on August 19, 2009 at 1:30pm — No Comments

Steven L. Lubetkin Cherry Hill-based Social Media Consultant Offering Training Workshops for Businesses and Organizations

CHERRY HILL, NJ July 13, 2009 Cherry Hill-based Professional Podcasts' managing partner, Steve Lubetkin, is now available to conduct one- or two-day training workshops for clients in effective use of social media for business marketing and public relations. Professional Podcasts has pioneered the use of audio podcasts as a business visibility tool, and Lubetkin is invited to speak frequently about social media before organizations including the NJ Bankers Association, the US State Department, P… Continue

Added by Steven L. Lubetkin on July 17, 2009 at 8:56am — 2 Comments

Steven L. Lubetkin Professional Podcasts is offering a video news "wrapper" service to help businesses promote their events and community outreach

NJTC companies often host some kind of press briefing or press event to promote their leadership in technology research and development. But here's a critical question. How often are your carefully planned events frustrated by the inability of local or statewide news organizations to cover the event, robbing your business of important visibility for the carefully planned presentation on important public or legislative issues? My guess -- based on my 30 years of senior level corporate communica… Continue

Added by Steven L. Lubetkin on July 17, 2009 at 8:53am — No Comments

Les Browne BIO Atlanta

Look forward to running into you at BIO this week. Continue

Added by Les Browne on May 18, 2009 at 9:14am — No Comments

Steven L. Lubetkin Rutgers QBO Podcast #15, 2Q2009: Rutgers University Quarterly Business Outlook, Second Quarter 2009,…

Rutgers QBO Podcast #15, 2Q2009: Rutgers University Quarterly Business Outlook, Second Quarter 2009, 4/21/2009
06:57 5/4/2009, steve@lubetkin.net (Rutgers University School of Business-Camden),
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Added by Steven L. Lubetkin on May 16, 2009 at 8:08am — No Comments

Ed Kietlinski My BLOG

http://phpbusiness.blogspot.com/ Continue

Added by Ed Kietlinski on April 27, 2009 at 5:29pm — No Comments

Harry Emerson NJ Business Magazine Profiles Emerson

Smart Ventures: The Quest to Make VoIP Safe. April, 2009. When Harry Emerson thinks of Voice over Internet Protocol (VoIP), he shakes his head thinking about the millions of telephone users who give up security for inexpensive calls. And once multimedia phones, which combine voice, video and web browsing, become popular, he thinks of the intensified crime waves hackers, cyber criminals and terrorists will bring to communications. Emerson, however, is not standing on the sidelines waiting for all… Continue

Added by Harry Emerson on April 27, 2009 at 4:30pm — No Comments

Karl Ritter NO PHONE LINE NEEDED

ASG Security uses Lynx by Honeywell Burglar alarm system. Lynx is a cellular alarm. If a intruder cuts your phone line to disable the call to monitoring station it will not matter with the Lynx the call still goes out. Continue

Added by Karl Ritter on April 22, 2009 at 11:54am — No Comments

Mark Cruthers Integrating Technology into the Classroom Using Moodle and Wikis

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Added by Mark Cruthers on March 24, 2009 at 9:58pm — No Comments

Joan Praiss NJTC Venture Conference

The NJTC Venture Conference on March 27 in Somerset, NJ is the place to be if you are a technology company seeking capital. Everyone will be there - VCs, bankers, angels, professional advisors and technology companies. Visit the website at http://www.njtc.org/events/vc09/index.html to learn how to exhibit and attend. Continue

Added by Joan Praiss on February 25, 2009 at 11:50am — No Comments

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Bob Obusek added a discussion
Cloud Computing
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March 18, 2010 from 4pm to 6:30pm
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March 2
Leo Mennitt added an event
The Competitive Implications of Generic Biologics and Biosimilars at The Commercialization Center for Innovative Technologies
March 10, 2010 from 8am to 10am
Generic biologics – or biosimilars – are a new generation of pharmaceuticals. Companies ranging from established biopharma innovators and start-up biotechs to traditional small molecule generic houses are examining how to exploit the opportunities a…
March 2

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